Dynamics 365 · CRM · PowerPlatform Developer
@ Nortal · São José dos Campos, Brazil
10+ years of experience building, customizing and extending Microsoft Dynamics CRM/365 and PowerPlatform solutions. Proactive, easy-learning and focused — with a track record across Brazil, Portugal and Ireland.
Analyst and Developer with deep knowledge in Microsoft Dynamics CRM/365 and PowerPlatform, with over a decade of hands-on experience designing, customizing, and extending enterprise solutions across multiple industries and geographies.
Proficient in C#, .NET, JavaScript, SQL, SSIS, SSRS, Azure Functions, HTML, CSS and Advanced Excel. Experienced in Power Pages and end-to-end Dynamics CRM/365 delivery — from configuration to complex integrations and automation.
Developing Power Apps for a substance abuse treatment center to manage patients. Part of the integrations team for the Fortra Project — importing spreadsheet data to SQL Server and mapping to Dynamics 365 via SSIS. Participated in 2 production deployments. Built a C# console app to upload files to SharePoint as Dynamics 365 Documents. Created automations via Plugins, Custom Workflows, Custom Activities and Power Automate. Customized and automated Dynamics 365 Forms using JavaScript. Generated reports using SSRS.
Same project scope as Nortal (Nearsure was acquired and rebranded in December 2025). Integrations, automation, form customization and report generation within Dynamics 365 ecosystem.
Fortra Project integrations team — data ingestion from spreadsheets into SQL Server and Dynamics 365 via SSIS. Console app development in C# for SharePoint file uploads. Automation via Plugins and Power Automate. Form customization in JavaScript.
Worked in a large 200+ people project for a major travel/corporate card company in Germany. Responsible for supporting existing solutions, creating new ones, and participating in daily and refinement meetings.
Tech Lead for the Dynamics CRM ADV Squad. Provided technical guidance to 3 developers, sharing knowledge of new features and best practices.
Responsible for all developments for law firm projects, including integration between Dynamics Marketing and Zoom (which became a Bizapp product). Developed .NET API, Power Automate flows, Plugins, Custom Workflows, business rules, Security Roles, Power BI Reports, Power Apps, Azure functions and SSRS.
Main Dynamics 365 consultant at one of the largest law firms in São Paulo, maintaining production environment and integrations. Also worked on a cloud services company project, migrating from Dynamics 2016 CRM On-Premise to Dynamics 365 Online with Experlogix CPQ implementation.
Project for AIB Bank in Ireland. Participated in dailies and refinement meetings. Supported existing features and created new ones.
Project for Volkswagen Brazil — integrated legacy systems with Dynamics 365/Unified Service Desk via plugins, web services and JavaScript. Project for Porto Seguro insurance — webservice/WCF integration creating custom entity buttons for data automation on the portal.
Dynamics CRM versions 2011, 2013, 2015 and 2016. Customization and configuration, JavaScript, HTML, Plug-ins, SSRS reports, WCF, Web Services, Console Applications, integrations. Unified Service Desk: Hosted Controls, Actions, Events, Agent Scripts, Toolbars, Window Navigation.
Project for a major bank — customizing Unified Service Desk/Dynamics CRM and integrating with legacy systems.
Technical support for a major smartphone and tablet manufacturer, identifying situations and providing solutions for end customers.
Tax entry, invoice processing and calculation. IT support: system configurations, hardware maintenance, LAN/WiFi networks, data backup and recovery.